We’ve all seen people at restaurants taking seemingly endless pictures of their food, themselves, their friends, or whatever.
Now, a study confirms what we’ve suspected all along — they’re making us all wait longer and costing restaurants money.
The study compared restaurant visitors in 2014 and 2004 and found the following:
- Customers in 2014 were ready to order on average 21 minutes after being seated and receiving menus; in 2004, it took them just eight minutes
- In 2014, 58% of customers take pictures of their food, 31% take pictures of their party while eating, and 60% ask the waiter to take a group photo
- 18% of customers bumped into other diners while looking down at their phone
- The average stay of customers from being seated to leaving after paying their bill was 1 hour 55 minutes in 2014; up from just 1 hour 5 minutes in 2004
Of course, all of this hurts turnover, which hurts restaurants’ bottom lines, which gets passed on to customers like you.
So the next time you’re wondering why you have to wait a little bit longer to be seated or wondering why orange juice costs $4, look no further than the phone zombie at the window table spending twice as long at dinner as they used to.
Anyhow, I hope you all have a good weekend. And please, put down the phones 🙂
Source: This Gothamist article which referenced a Craigslist post that has since been taken down, in which an anonymous restaurant claimed to have examined video footage from 2014 and 2004; oh is it ridiculous to imagine that a restaurant saved surveillance footage for 10 years? Well these numbers are all plausible at least, aren’t they? People on their phones are so annoying…